CRM & Email Marketing
YOUR BEST CUSTOMERS ARE
ONES YOU ALREADY HAVE.
It costs far more to win a new customer than to keep one. We set up the CRM, automated email flows, and retention systems that turn one-time buyers into regulars — running automatically once it's set up.
The problem
YOU WIN THEM ONCE,
THEN LOSE THEM.
You work hard to get a customer, they buy once, and then… silence. No follow-up, no second sale, no relationship. That's the most expensive leak in your business.
No follow-up
Customers buy and never hear from you again. The easiest sale you'll ever make — the second one — just evaporates.
Manual everything
Every email sent by hand, every list in a spreadsheet. It doesn't scale, so most of it simply never happens.
One big list
You blast everyone the same message, so it lands for no one. No segments, no relevance, no results.
What's included
WHAT YOU GET.
A retention engine that runs itself. We design the CRM, build the automated flows, and set up the segments that keep customers buying — then hand it over.
CRM architecture
Designed and set up in Klaviyo, HubSpot, or your tool of choice — structured to actually get used.
5–7 automated flows
Welcome, abandoned cart, post-purchase, win-back — the emails that print money while you sleep.
Segmentation strategy
The right message to the right people, so every send feels personal.
Lifecycle automation
Customers moved through the journey automatically, from first buy to loyal regular.
Retention dashboard
One place to see repeat rate, lifetime value, and exactly what's working.
Team training
We teach your team to run it, so you're never dependent on us.
How it works
THE PROCESS.
We design it, build it, test it, and hand you the keys.
Audit
We map your customer lifecycle and find where you're losing repeat business.
Design
We architect the CRM and plan the flows and segments around real behaviour.
Build
We set up the automations and write the emails — tested before they go live.
Handover
It runs on autopilot, and we train your team to own it.
The proof
NUMBERS, NOT PROMISES.
Automated email flows built into every CRM setup — welcome, abandoned cart, win-back, and more.
— Standard setupLock-in contracts. The systems we build are yours to keep — even if you ever leave.
— AlwaysA real person replies within 24 hours. No juniors, no auto-responders, no account managers who disappear.
— Every enquiry, alwaysQuestions
BEFORE YOU ASK.
Which email platform do you use?
Whatever fits your business — Klaviyo and HubSpot are favourites, but we work in your stack. You own the account and the data, always.
Will this annoy my customers?
Done right, the opposite. Good automation is relevant and well-timed, not spammy. We segment so people only get what's actually useful to them.
How much of this is hands-off?
After setup, almost all of it. The flows run automatically. You check the dashboard, we tune it — that's the whole job.
I don't have many customers yet. Is it worth it?
Yes — set it up early and every future customer flows through it automatically. Much easier to build the engine before the crowd arrives.
Is there a lock-in contract?
Never. We build it, you own it. No handcuffs, no holding your list hostage.
Ready?
LET'S KEEP THEM
COMING BACK.
Tell us about your customers and how you talk to them now. We'll come back within 24 hours with where we'd start — no pitch deck, no obligation.
Drop us a line
LET'S MAKE A
BIG DILL.
Fill out the form below and we'll get back to you within 24 hours with next steps.